At The Alpine, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (https://thealpine.co.in/) or make a reservation with us.
1. Information We Collect
When you interact with us, we may collect the following information:
- Your name, phone number, and email address
- Booking details such as stay dates, room preferences, and special requests
- Payment-related information (processed securely via third-party gateways)
- Any additional information you voluntarily provide
2. How We Use Your Information
We use your information to:
- Process and confirm your bookings
- Communicate important updates regarding your reservation
- Enhance your overall guest experience
- Improve our services and website performance
- Send promotional offers or updates (only if you choose to receive them)
3. Data Protection
We adopt appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, loss, or alteration. Sensitive data, including payment details, is handled through secure and trusted payment gateways. While we strive to ensure complete security, no online transmission is entirely risk-free.
4. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information. However, your data may be shared with:
- Trusted service providers such as payment processors and booking platforms
- Government or legal authorities, if required under applicable Indian laws
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience. These cookies help us understand visitor behavior, analyze traffic, and enhance website functionality. You can control or disable cookies through your browser settings if you prefer.
6. Your Rights
You have the right to access, update, or request deletion of your personal information. For any such requests, you may contact us directly.
7. Policy Updates
The Alpine reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon being posted on this page. We encourage you to review this page periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please feel free to contact us through the contact details provided on our website.
